Big Island Hyundai Dealership FAQ

Sales Department FAQ

What Areas Does Big Island Hyundai Serve?

Big Island Hyundai is located in Kailua-Kona, HI and serves drivers across the Big Island, including Hilo, Waikoloa, and Waimea, HI.

What Services Does Big Island Hyundai Provide?

We offer new Hyundai vehicles, financing, a parts department, and a full-service center with factory-trained technicians. We also carry pre-owned vehicles and Hyundai certified pre-owned vehicles.

Can I Sell My Car or Trade-In at Big Island Hyundai?

Yes. Big Island Hyundai has a free online trade appraisal tool so you can get an estimate of your vehicle’s value before you visit.

Does Big Island Hyundai Have New and Used Car Specials?

We do. Check our website for current new vehicle specials, pre-owned deals, and manufacturer incentives.

Service Department FAQ

What Kinds of Auto Maintenance Are Available?

Big Island Hyundai’s service department handles oil changes, brake inspections, tire rotations, diagnostics, and a full range of repairs. We always use genuine Hyundai parts.

Can I Schedule Service?

Yes. You can book an appointment online through the Big Island Hyundai website. You can also call our Hyundai service center directly.

How Often Should I Get Auto Service?

Follow the maintenance schedule in your owner’s manual. Hyundai generally recommends oil changes every 5,000 to 7,500 miles and tire rotations at similar intervals.

Parts Department FAQ

Can I Order Parts Online?

Yes. Big Island Hyundai offers online parts and accessories ordering with the option to ship or pick up at the dealership.

Do You Sell OEM Parts?

Yes, we carry genuine Hyundai parts designed for exact fit and long-lasting performance. You can order genuine OEM parts online.

Finance Department FAQ

Does Big Island Hyundai Offer Financing?

Yes. Our onsite Hyundai finance team works with multiple lenders to find competitive rates and terms for both buying and leasing.

Can I Get Pre-Approved for Auto Financing?

You can. Fill out the secure online finance application on our website and a team member will follow up with your options.

Can I Finance a Used Vehicle?

Yes. Big Island Hyundai offers financing on both new and pre-owned vehicles through the same finance team.

Does Big Island Hyundai Have Lease Offers Available?

We do. Big Island Hyundai offers leasing options, and we also handle lease returns if you’re coming to the end of your current term.