Randle was very kind, caring, knowledgeable and answered all of our questions very throughly. Randle was very professional organized and prepared. Randle’s kind nature and the light that we saw in him made us feel very welcomed to the family at Big Island Motors. Overall Randle and Mr. Aoki did a very Fantastic Job! Awesome!!!

Great experience at Big Island Motors. Would recommend purchasing a new vehicle from this dealership if you're on the Big Island of Hawaii. Very easy to work with and was able to get us to the vehicle cost we were looking for. Jeff and Hank were both excellent to work with.

I have been dealing with a lot of challenges and needed a reliable vehicle. After researching and visited multiple dealerships, i came across this one. The staff was friendly and very welcoming. They made things happen for me as i hold 2 full time jobs and don't really have much time to shop around much. I am VERY SATISFIED with the outcome of this process and will recommend this dealership to anyone looking for a vehicle.

It was the most awesome experience we had. They were so nice and friendly. We love our Hyundai it rides so smooth. Thank you guys so much!

The dealership fully satisfied me in every way except for under considerably under-valuing the car I traded in for my Hyundai Tucson Limited. Otherwise I have nothing but good words to say about the dealership and the cars I've bought from them over the years

Big Island motors Hilo awesome customer service. No pressure friendly service and accommodating. Even though we had a family emergency Steve was able to meet our needs.

Owen Tobias is the reason I bought this car. Plus he solved a minor maintenance problem on Saturday after my purchase, when your service department is closed which is totally ridiculous. Great salesperson

Great service that led to the purchase of a new 2017 Hyundai Tucson. My sales associate was great. He listen to what i wanted and made sure I was happy. He followed up with me after a purchased the vehicle.

Yasue was an amazing salesman from the beginning to the end of sale. He help me get the right car for the right price for me and my family. The day after I bought my car I started to smell this unbearable Stench So Immediately I call yasue to tell him about the stench. he asked me to bring in the car so he can have it checked Out. Mean while he set me up with a loner just like my car I just bought .well low and behold their was a rat that died in the AC motor Which caused the stench. The service department was able to clear it out as well a remove the stench from my car and now I have my car back and I'm loving it.once again thank you yasue for you excellence customer service. .

5 star service, friendly and help full. Patient with you and will work to your value.. Excellent pricing and quality service for your needs. Highly recommended to all to look into for your next vehical.

Over all experience was great. Saw the Tuscan and loved the look and with Ryan Tanimotos help we knew it was for our little Ohana...

The sales person was very helpful and professional and provided excellent customer service. The sales person explained the features and benefits of the Hyundai Sonata gave a good lease price explanation.

Great service, the crew did a great job getting me into my new vehicle with no problems! They had the vehicle of my choice and i am pleased.

For me getting a new car ranks right up there with root canal: it has to be done so let's just get it over with. Big Island Motors was a refreshing change. Having leased two Hyundai vehicles on the mainland I knew the car and what I wanted. I also knew what my lease payments should be with how much money up front. The people at Big Island Motors were knowledgeable without being pushy. Most importantly they didn't try to play games with the pricing, unlike another local dealer for a different make. They offered some additional options but didn't push them. I highly recommend Big Island Motors.

My wife and are extremely happy and will be making future purchases with Big Island Hyundai. Thank you for getting us into our new car so quickly. Aloha and Mahalo to you all

My family and I are so grateful and blessed about with our new vehicalwe have purchased three vehicles and Johnathan has been our sales person and came through for us all three times and each time it was a better and newer car all the way to this brand new sonata and has performed excellent customer service but what is most impressive to us was he served us with respect cause were local family with low income and has meet our vehicle needs as well as our financial budget. mahalo to the whole team thst made it possible. I have recommended a hand full of people already and will continue to so keep up da Aloha!!!

I had a wonderful car purchase experience at your dealership thanks to Jeff Lemasters. He was courteous, professional and sensitive to my needs and not pushy or aggressive at all.

I explain to them what price range I was looking for...Got exactly what i wanted..They worked so hard to get the price within my price range!!! They are the best!!!

What they did was beyond service. They were excellent w/ overall performance. Including the service center. I must commend them, too They also leave no questions unanswered. So, both dealership service w/ my new Genesis and Maintenance service w/ my other two (2) Genesis (2012 & 2014) My hat off w/ applaud. I'm totally happy! (^!^)

I purchased my Subaru Crosstrek in July 2016. I looked at other cars both at this dealer and elsewhere. The salesman, Ryan, was knowledgeable and listened to me. I originally was looking at a different type of vehicle but after hearing the things I wanted in a car he recommended I look at this car. He was right and this car has been everything I expected. I felt I received a very fair price. In addition I have had regular service plus two unexpected visits. All were positive. I lost one of my keys and they were attentive to my needs. It took awhile to order it but they let me know. The second time I stopped in with a low air pressure reading and within 10 minutes they checked it and filled the tires. There was no charge for this. Maria was very helpful and explained things to me. Maybe that should be expected but others have told me many places will charge. I am happy with my experiences so far.

Awesome car to drive we love it! Thanks to our super salesman Randal~ I can't believe seeing how pretty she looks in our garage... Mahalo!

Love my 2016 Hyundai Sonata Limited Hybrid! Would not trade it for any other car. Best car I have ever driven. Awesome car, awesome warranties and excellent service with my salesman and car dealership.

If/when I may need a new car, I'll be back! Even the coffee was fresh. Best of all, absolutely no one was the least bit aggressive.

Very good sales and product. Jeff was very informative and cooperative, helping us a lot in our decision making. Michael was very good at getting the terms of the sales contract correct once the "features" of the vehicle were satisfactorily noted.

Such a positive experience. Didn't feel pressured, obligated, or hurried. Many options offered. The syyle and color of my Sonata are sexy!. I'm getting great comments on the color which is really unique; as well as the style. The features are user friendly.